Privacy Policy

Effective Date: 17th May 2025

1. Introduction

Welcome to Eat&Vibe ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience when using our mobile application ("App"). This Privacy Policy explains our practices regarding the collection, use, and disclosure of your information through the use of our App.

By accessing or using the App, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our App.

2. Information We Collect

2.1 Information You Provide to Us

We collect information you provide directly to us when you:

Create an account (email, password)
Complete your profile (name, date of birth, gender, bio, images)
Set your food interests and other preferences
Create and share content (cravings, chat messages, status updates)
Participate in features like vibes and chat rooms
Subscribe to our premium services
Communicate with other users
Provide payment information

2.2 Information We Collect Automatically

When you use our App, we automatically collect certain information, including:

Device Information: Information about your mobile device including brand, model, operating system version, unique device identifiers, and mobile network information.
Location Information: With your permission, we collect precise geolocation data to show you users with similar cravings in your area.
Usage Information: Information about how you use the App, including the features you engage with and the actions you take.
Communication Data: Messages, images, and other content you share with other users.

2.3 Information from Third Parties

We may receive information about you from third parties, such as:

Social media platforms when you choose to log in using their services (Google, Apple)
Payment processors (Stripe, Paystack)

3. How We Use Your Information

We use the information we collect to:

Create and maintain your account
Provide, maintain, and improve our services
Match you with others who have similar cravings
Process transactions and manage your subscription
Send you technical notices, updates, and support messages
Respond to your comments and questions
Monitor and analyze usage patterns and trends
Protect the security and integrity of our App
Send push notifications when you receive messages or vibes
Comply with legal obligations

4. How We Share Your Information

We may share your information in the following situations:

4.1 With Other Users

Profile information (name, images, bio, interests, and cravings) is visible to other users
Content you post or send to other users (chat messages, images, location shares)
Status updates you create are visible to users within your network

4.2 With Service Providers

We share information with third-party vendors who provide services on our behalf, such as:

Cloud hosting and storage providers
Payment processors (Stripe, Paystack)
Analytics providers
Customer support services
Push notification services

4.3 For Legal Reasons

We may share information if we believe it's necessary to:

Comply with applicable laws and regulations
Respond to legal process or government requests
Enforce our Terms of Service
Protect the rights, property, and safety of our users, the public, or Eat&Vibe

5. Your Choices

5.1 Account Information

You can update your account information and preferences at any time through the App settings.

5.2 Location Information

You can control location permissions through your device settings. Note that some features of our App require location data to function properly.

5.3 Push Notifications

You can opt out of receiving push notifications through your device settings.

5.4 Marketing Communications

You can opt out of marketing communications by following the instructions in those communications.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. International Data Transfers

Your information may be transferred to and processed in countries other than the one in which you reside. These countries may have data protection laws that differ from those in your country.

9. Children's Privacy

Our App is not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us to have it removed.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

11. Third-Party Services

Our App may contain links to third-party websites or services that are not owned or controlled by Eat&Vibe. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

12. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access the personal information we hold about you
The right to request correction of inaccurate personal information
The right to request deletion of your personal information
The right to object to processing of your personal information
The right to data portability

To exercise these rights, please contact us using the information provided below.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [support@eatandvibe.com]
Address: [562 forest hill dr, Kitchener, ON N2M 4H7]

Thank you for taking the time to understand our Privacy Policy.